No new number, no rip-and-replace. You forward the calls you're already losing from the line you already use — Phono picks those up and sends your crew a ticket.
Every plan can answer every call — coverage is a setting, not a tier. Most shops start small and expand once they see the jobs coming in.
Your team answers first. Calls that ring out or hit a busy line forward to Phono instead of voicemail.
Phono covers nights, weekends, and holidays — and routes true emergencies to your on-call tech.
Phono picks up every call instantly and transfers to a person whenever the situation calls for one.
Set simple call forwarding on your existing line — we provide the exact steps for your carrier. Nothing about your number changes.
We load your services, service areas, pricing guidelines, scheduling rules, FAQs, and escalation procedures — so it answers the way you would.
You and your team call in with your own scenarios — a no-heat emergency, a maintenance request, a wrong number — and sign off on each.
Go live on the calls you chose. Watch requests come in, tune anything, expand coverage when ready. Turn it off in a click.
You set the rules. Phono warm-transfers live calls, or takes a detailed message and notifies your team immediately.
Every call becomes a clean, actionable summary — delivered the way your team already works.
Start with just the calls you're already losing. Nothing about your number or your team changes — and you can turn it off anytime.